Terms & Policies

Terms & Policies

About us

7Center is one of the leading retailers in America and Canada. 7Center founded to serve everything you need, we offer tens thousand of products from electronics, entertainment, home, beauty, apparel to gaming products and sports. 7Center is aimed to be ranked as one of the best online shopping destinations, and the company regularly earns leading customer service ratings.

Please keep in mind that 7Center only serves in America and Canada.

7Center is headquartered in American.

7Center offers competitive pricing on its unparalleled product selection, with a firm commitment to on-time order fulfillment. We empower customers to make the best purchasing decisions by offering detailed product information, peer reviews, expert opinions. Customer satisfaction is 7Center's top priority, achieved by delivering superior service with our ever-present philosophy of putting the customer first.

 

Privacy Policy

1.    Who are we?

7Center along with our affiliates are committed to safeguarding the privacy of our customers and users (you).

7Center is the data controller of your personal data You can contact us by mail at the above address, by email at info@7center.com. References in this privacy to “7Center”, “we”, “us” and “our” are to the relevant data controller(s).

You may contact our Data Protection Officer by email at info@7center.com. 

2.    About this Privacy Policy

This privacy policy tells you about how we use, protect and disclose your personal data that we have collected using both offline means (e.g. via phone, post, in-person meetings and other correspondence) and online means, such as when you use any website or mobile application owned or operated by 7Center, including 7Center.com and its local sub-domains and our blogs and programs (collectively, the “Site”).

You acknowledge that your personal data (including personal data collected through your use of our services, and the Site), will be collected, stored, shared and processed in accordance with this privacy policy.

The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website and application that you use.

To the extent any linked websites or applications you visit are not owned or operated by 7Center, please be aware that we are not responsible or liable for the websites’ or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.

Please be aware that 7Center only serves in America and Canada.

3.    What personal data do we collect?

We may collect the following data about you. Please note that we may combine personal data collected about you from one source with personal data that we have collected about you from other sources.

  1. Personal data provided voluntarily including account registration and interactions (e.g. reviews, feedback, comments, testimonials)
    We collect personal data that you voluntarily provide to us, such as when you register for an account on our Site (including signing up as a user, or to our Seller Portal, Vendor Portal or Affiliate Program). This personal data may include your name, email address, other contact details, login/account information, business information, marketing preferences and other information you may provide as part of your account profile.
    We also collect personal data you provide to us when you post a testimonial, feedback, review or comment including on our site. This personal data may include your name and contact information, photos that you choose to upload and other personal data you may choose to provide as part of your post. We do not access photos on your device or cameras unless you allow us to do so. If you do allow us, you can manage your photos and camera settings at any time by changing the settings on your mobile device.
    Please note that personal data that you choose to post in a testimonial, feedback, review or comment may be read, collected and used by anyone. Therefore, please do not post anything you do not wish to be accessed by others.
  2. Correspondence
    We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information,  your queries, and other personal data you may choose to provide to us.
  3. Purchase order and transaction Information
    We collect personal data when you place an order and transact with 7Center (including tracking orders and managing returns), when you submit forms for tax exemptions, rebates, when you trade-in used technology. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and payment and invoicing information, such as your bank account/card number, billing address, bank card expiration date, and bank card security code.
  4. Enrollment in 7Center Programs
    We collect personal data that you voluntarily provide to us when you register for programs offered by 7Center, including, but not limited to, Promotion, Discounts and Rewards Program, and when you verify your academic status for various 7Center Programs and discounts. This personal data may include your name, email address, other contact details, login/account information, school information, marketing preferences and other information you may provide.
  5. Credit and anti-fraud information
    We may collect personal data relating to your financial situation, your creditworthiness or any criminal or fraudulent activities provided to us by you or third parties, including information which establishes your identity (such as driving licenses, passports and utility bills), information about transactions, credit ratings from credit reference agencies, fraud, offenses, and suspicious transactions, where your details are included.
  6. Social media information
    We maintain a presence on social media platforms including, but not limited to Facebook, Twitter, Instagram, and YouTube. We collect personal data when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages. The output of such information may be provided to us (usually for statistical purposes to see how users interact with our content on social media platforms).  These social media platforms will also be data controllers of your personal data. Information about how they collect and use your personal data (and how they use cookies and other technologies, including instructions on how you can disable these) can usually be found in their respective privacy policies and cookies policies on their respective websites.
  7. Survey and contest/sweepstake information
    We collect personal data where you complete surveys that we may use for research purposes, and where you choose to enter into contests/sweepstakes that we run. This personal data may include your name and contact information and other personal data you may choose to provide us.
  8. Information stored on a Device
    We may access metadata and other information associated with other files stored on your computer, tablet, mobile phone, or any other device (referred to collectively as a “Device”) such as IP address, domain name, browser version and operating system, traffic data, weblogs, and other communication data, and device identifiers. We may also collect photos, videos, Touch ID and Face ID login abilities and session IDs for third-party service providers such as payment providers (“Device Information”). To the extent required by applicable law, we will ask for your consent prior to collecting Device Information. Please note that we may associate Device Information with your account. In addition, we may associate a Device with your account. We may combine this information with other information that we have collected about you
  9. Location Information
    With your permission, which you may provide when you install our mobile application or when you access and use our mobile application, we may collect information about the general location of a Device.
  10. Collection and use of public information
    We may also collect, use, store, transfer, share, and disclose your personal data that is publicly available for the purposes set out in this privacy policy.

Children

The Site is intended for use by adults only. 7Center does not sell products intended for purchase by children and does not therefore knowingly or intentionally collect personal data from children. Youth-oriented products are sold for purchase by adults only. Please only use this Site if you are aged 18 or over.

4. Why do we use your personal data?

We may use your personal data for a variety of business purposes, which we have set out below.

  1. To conduct our business and provide you with our services and access to our Site
    To conduct our business, including to enable you to use our services and Site, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us and to contact you in connection with the foregoing.
    This includes processing and fulfilling your orders, returns and exchanges and providing you with information and updates relating to your orders and your account.
  2. To manage your account and subscriptions
    To determine whether to register you as a user of our Site, or to our Seller Portal, Vendor Portal or Affiliate Program, to manage your account and subscriptions (including to manage your customized settings) and to fulfill your benefits that are associated with your use of our services, such as to award points through our loyalty program.
  3. To communicate with you (about updates and changes) and provide you with customer support
    To communicate with you about updates to our terms, services and Site and to provide you with customer support and to respond to your requests, comments, questions, or concerns, and to contact you if we have trouble processing your order or there are issues with your account. Such communications are provided by various means, including emails, SMS and “push notifications” on Devices (where enabled). Calls may be recorded for training and monitoring purposes.
  4. To facilitate payments
    To take payment from you when you sign-up for certain features, when you order from us.
  5. In relation to fraud prevention
    To prevent fraud as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.
  6. To enable you and other users to communicate and transact with one another.
    To facilitate interactions between users, including listing and promotion of products, shipping and payment. This will require disclosure of personal data about each party to one another.
  7. To allow you to use interactive features of the Site
    To allow you to post a testimonial, review or comment including on our site. Please note that such testimonial, review or comment may be read, collected and used by anyone.
  8. To ensure our Site content is relevant and to maintain the security of our Site
    To ensure that content from our Sites is presented in the most effective and secure manner for you and for your device.
  9. For research and development purposes
    To analyze your personal data in order to better understand your and our other clients’ services and marketing requirements, to better understand our business and develop our products, services, and Site. In order to do this, we may apply profiles to you based on your personal data and behavioral information (such as the pages on the Site you have visited or interacted with, including by reference to personal data legitimately obtained and shared with us by third parties or publicly available data). Such profiles may be used as part of our advertising, analytics, security, and provision of support.
  10. To administer contests/sweepstakes
    Here you have entered into contests/sweepstakes, we will use your personal data to manage and administer such contests/sweepstakes, including to award you with any applicable prizes.
  11. To provide you with marketing materials
    To provide you with updates and offers, where you have chosen to receive these. We may also use your information for marketing our own and our selected business partners’ products and services to you by post, email, SMS and phone and fax. We may also use personal data to market to you via social media. Where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt-out/change your marketing settings by emailing info@7center.com and with a request to be removed, or contacting us as per section 1 above.
    Please also note that our marketing-related emails may contain a campaign-unique “web beacon pixel” to tell us how you interact with our communications. We may use this information for purposes including determining which of our emails are more interesting to you and to query if you should continue receiving emails if you do not open them. The pixel will be deleted when you delete the email.
    Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track your interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customize the advertisements you see on our Sites.
    If you do not wish the pixel to be downloaded to your Device, you should opt-out of email marketing or review emails in plain text format. This information may be connected to your personal identity. For further information about tracking technologies, please see our Cookies Policy.
  12. Mobile applications and website analytics
    To understand and analyze your online experiences and to determine what events, products and services are likely to be of interest to you, we may combine your visitor session information or other information collected through tracking technologies (whether you are logged in or not) with personal data.
    Where you consent to the use of your location data, certain mobile applications may use location data.
  13. To enforce our terms and in connection with legal or regulatory obligations
    We may process your personal data to enforce our terms and to comply with our legal and regulatory requirements or dialogue with regulators/judicial proceedings/court orders as applicable which may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in  connection with inquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.
  14. To reorganize or make changes to our business
    In the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a reorganization, we may need to transfer some or all of your personal data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale or reorganization. We may also need to transfer your personal data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.

Cookies and similar technologies

We use cookies and similar technologies. Further information about the cookies and similar technologies that are used on our Site can be found in our Cookies Policy.

5. Who do we share your personal data with and why?

We may share or disclose your personal data for the purposes set out in section 4 above to third parties. These third parties include:

  1. Service Providers
    Such service providers may include:
  • merchant banks for authorization and approval, in order to process your credit card information to complete your orders/transactions. This process is protected by an enhanced security system;
  • third-party companies to perform functions on our behalf e.g. order fulfillment, package delivery, marketing assistance, postal and email delivery, customer service, data analysis, and credit processing; and
  • IT cloud and hosting providers.
  1. Advisors
    Such advisors may include legal, financial, business or other advisors.
  2. Other users of the Site
    As mentioned above, any personal data you make available publicly such as by your reviews, comments or testimonials will be shared with other users of the Site.
  3. Affiliated companies
    We may share your personal data we collect with all 7Center affiliates.
    As our business continues to evolve, we may acquire, establish or sell business units or subsidiaries. Customer data is one of the business assets that would be transferred in these types of transactions. In such a situation, your personal data would only be used in a manner consistent with this privacy policy.
  4. Third parties as required by law or regulation
    We may disclose your personal data as required by law or regulation, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on 7Center.
  5. Third-party companies for marketing
    Subject to your marketing preferences and settings, we may share your personal data with third-party companies that may, among other things, use your personal data to provide you with targeted advertisements and special offers.

6. Collection and use of non-personal information

We may collect, use, store, transfer, share, and disclose non-personal information for any purpose (subject to applicable law).

How do we protect your personal data?

Security

No data transmission over the Internet or websites can be guaranteed to be secure from intrusion. However, 7Center takes commercially reasonable efforts to protect its customers’ personal data.

If you wish to have your financial information (including payment card details (such as card number, CVV2, expiration date) and related billing information (such as billing address, billing phone, billing contact) removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at info@7center.com to request that your financial information be deleted from our database. For future transactions, you will be required to re-enter your information.

If you have any questions or concerns about 7Center’s security practices, you can send us an email at info@7center.com

Safeguarding account information

To ensure that your username and password remain confidential, we request that you DO NOT share this information with anyone.

7. International transfers of personal data

General overseas transfers

Our servers and offices are located in the United States, and as a result, we may collect, process, store, share, and transfer your personal data in the United States. As a global organization, we may also share your personal data elsewhere globally.

As such, you understand and acknowledge that your personal data may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, including to our servers and offices in the United States.

These countries may not provide the same level of data protection as your home country; however, we will take steps to ensure that your personal data that is transferred outside your home country is safeguarded as in line with this privacy policy.

8. How long do we keep your personal data?

Our retention periods for personal data are based on business needs and legal requirements.

We will retain your personal data while we are using it, for purposes described in sections above. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal data to meet our legal requirements or to defend or exercise our legal rights.

The length of time for which we will retain your personal data will depend on the purposes for which we need to retain it. After we no longer need to retain your personal data, we will delete it or securely destroy it in accordance with our records retention policy.

9. What are your rights?

7Center operates in countries with data protection laws which provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal information – please see the Appendices for further details of this. When you submit a request to exercise your rights, we will need to check your entitlement prior to answering a request. Please note that your rights may be subject to certain exemptions as set out in applicable data protection law(s).

To submit a request regarding your personal data by email, post or telephone, please use the contact information at Appendix 1. Please note that you can easily access your profile information, order history, payment options, and shipping address book through your Account.

Contacting us

If you have any queries or complaints about our use of your information, please contact us directly at info@7center.com

10. How can you change or review your information and preferences?

Cookie Settings

To change your cookie settings on the Site following our Cookies Policies.

Push Notifications

If you currently receive “push notifications” and wish to stop receiving “push notifications”, you can deactivate these notifications at any time by changing the settings on your mobile device.

Uninstall Mobile Application

You can stop all further collection of information by our mobile application by uninstalling our mobile application. You may use the standard uninstall process to remove our mobile application from your mobile device.

Updated to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If these changes are material, we will take steps to inform you of these.

We will update the date of this document each time it is changed.

The privacy policy contained herein became officially effective March 18, 2020.

Canada specific provisions

If you are located in Canada, the provisions apply in addition to the provisions of the privacy policy.

  1. Why do we use your personal data?
    Who do we share your personal data with and why?
    1. The provision of this section I applies in addition to section 5 and section 7 of the privacy policy.
    2. With respect to individuals located in Canada, in such cases where 7Center shares or discloses your personal data for the purposes set out in section 5 above to third-party service providers, 7Center’s agreements shall require the third-party service providers to keep your personal data secure and that it may only be used in connection with providing services to 7Center.
  2. Transfers outside of Canada
    1. The provisions of this section II apply in addition to section 7 of the privacy policy.
    2. Given that our servers and offices are located in the United States, we may collect, process, store, share, and transfer your personal data in the United States for the purposes set out in section 5 of the privacy policy.
      As a result, for individuals in Canada, your personal data may be accessible to law enforcement and national security authorities of the United States.
    3. We have put in place contractual and technical safeguards designed to ensure that your personal data is safely stored, processed and/or accessed by third-party service providers when transferred outside of Canada. 7Center shall require the third-party service providers to keep your personal data secure and that it may only be used in connection with providing services to 7Center.
  3. What are your rights?
    1. The provisions of this section III apply in addition to section 9 of the privacy policy.
      Additional rights available to individuals located in Canada.
    2. In addition to the rights set out at section 9 of the privacy policy, you may, under certain conditions, have the right to request to:
  • be provided with details about what personal data we hold about you and whether your personal data has been transferred to a third party, and to be provided with a copy of your personal data; and
  • withdraw your consent (where our processing activity is based on your consent).
    Your exercise of these rights is subject to certain exemptions.
    1. If you request to exercise any of these rights we will check your entitlement. If 7Center denies your request, we will advise you of the reason for the refusal.
    2. If you are not satisfied with how we have addressed your complaint or concerns, you can also contact your appropriate data privacy regulator. If you are located in Canada, your appropriate data privacy regulator may be the Office of the Privacy Commissioner of Canada or a local provincial privacy regulator.

USA specific provisions

If you are located in the USA, the provisions apply in addition to the provisions of the privacy policy.

  1. What are your rights?
  1. The provisions of this section I apply in addition to section 9 of the privacy policy.
  2. In some states, you have certain rights pertaining to your personal data, including: the right to delete, the right to opt-out, the right to access your Personal data, and the right not be discriminated against.
    Tracking
  • 7Center will not respond to Web browser “do not track” signals.
  1. Because we link to social media sites, and from time to time may include third-party advertisements, other parties may collect your personally identifiable information about your online activities over time and across different websites when you visit this Site.
  2. In addition, we use Google AdWords, so we are advertising the Site online through a form of tracking called remarketing, Third-party vendors, including Google, show our ads on various sites across the Internet, and use cookies to serve you ads based on your past visits to this Site. You can opt-out of Google’s use of cookies by visiting Google’s Ads Settings https://www.google.com/settings/ads/plugin.
  3. Please note that not all tracking will stop even if you delete cookies.